4Service ^TM Ukraine

New mystery shopping project covers 7 post-Soviet countries!

10.07.2010

In June we’ve launched a mystery shopping program for TJ Collection retail chain operating in Russia, Ukraine, Kazakhstan, Belarus, Estonia, Lithuania and Latvia. The retail chain is comprised of 237 shoes stores Carnaby and Chester as well as clothes brand TJ Collection.

The program is integrated into the chain’s major service improvement initiative also including staff training as well as motivational programs.

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